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NOTE: As of October 22, 2007 our water system no longer exceeds the standard or maximum contaminant level (MCL), for combined radium. The standard for combined radium is 5 pico curies per liter (pCi/L). Our running yearly average for combined radium is currently 4 pico curies per liter (pCi/L).
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ADDITIONAL INFORMATION CAN BE FOUND ONLINE BY TYPING “RADIUM IN DRINKING WATER” OR “RADIUM IN WELL WATER” INTO ANY SEARCH ENGINE.
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Water Meter Readings
Meters are read around the 12th day of these months: March, June, September, & December. We please ask that you keep all pets tied up and away from the area in which your meter remote is located. We also ask that you make sure your remote is easily accessible and that there is nothing blocking it or covering it.
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Water Deposits For Home Owners - “Water Service Application Form”
When moving into the Village or moving from one house to another within the Village limits you will need to come down to the Village Hall and fill out an “Application for Water Service” form. For your convenience you can fill out the form online and mail it in to us. There will be a $75.00 water deposit which will be returned to you after eight billing cycles (two years) if you are not late on your payments. If you are late on a payment we start the two year waiting period over or if you move before you have reached the two year mark your deposit will be applied to your final bill.
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Bill Process: Water meters are read around the 15th of March, June, September and December and mailed out the last business day of the same month. Bills are then due on the 24th of April, July, October and January. Any bill not paid on or before the 24th will be charged a 10% penalty. On the 1st day of February, May, August & November 2nd Notices are mailed out with a $2.50 service charge added to the bill. The 16th day of February, May, August & November Final Notices are mailed out with an additional $2.50 service charge added to the bill. Any bills not paid within the 15 days after the Final Notices are sent will start the lien process. Once a lien is filed it will accrue interest at 18% per annum. Accounts that have liens on them will receive notice on their next bill stating that there is a lien filed on this account. Once two liens have been filed on an account, the water can be shut off to the property.
Change of Billing. If you need to have your billing information changed you may print this form and mail it back to the Village Hall. Reasons to change the billing information, marriage, moving, leaving town, rental property, etc.
Senior Citizen Water Rate. If you are 60 years of age or older you may print out an application for our senior rate, fill it out and then mail it to the Village Hall at 106 1st Avenue, P.O. Box 426.
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View Our Sample Water / Sewer / Garbage Bill
(Sample Bill shows current minimum fees)
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Questions regarding your bill: If you have questions regarding your bill, you may contact the Village Hall Water Department at 309-792-8325.
Contesting the Charges on your bill: If after you’ve talked to the Water Department you still don’t agree with the charges that appear on your bill, you may submit in writing a request to have your bill reviewed by our public works committee. If the committee feels it is a legitimate request they will then review the bill and decide upon any changes.
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Water Quality Control Report - 2007 - 2006
You may click on the heading above to view the current Water Quality report or you may stop by the Village Hall and pick one up as well. The Water Quality report will also be published in the classified section of the Dispatch prior to July 1st. If you have any questions you may contact the Village Hall at (309) 792-8235.
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Checking For Water Leaks - “ONE DRIP AT A TIME”
Using the Meter: Turn off all faucets & all appliances that use water & make sure nobody in the house uses water during the testing period. Take a reading on your water meter, wait for about 30 minutes, then take a second reading. If the numeric dial has moved you have a leak. Remember a lot of the meters only register 100 gallons, so it may take awhile to find a small leak using this method. Also on the top of most water meters is a little red dial / wheel that indicates movement of water, not the numeric dial. If everything is shut off this little red dial / wheel should not be moving. If it is moving you have a leak.
Checking Toilets: The most common source of leaks is the toilet and often cannot be heard. Check toilets for leaks by placing a few drops of food coloring in the tank. If after 15 minutes the coloring shows up in the bowl, the toilet has a leaking valve. According to experts, many leaking toilet problems can be blamed on toilet cleaning tablets or drop in containers that distribute chlorine into the tank water. The soft rubber or vinyl flapper valves and other components lost 50% of their useful life because of those cleaners. These tablets have also been known to float towards the drain hole and can get caught holding the flapper up just a little. Most leaks in a toilet can be stopped simply by tightening up the connections using a wrench but we must warn you to not overdo it or you may crack the bowl or tank. If you find a leak at the ball cock connection you can try tightening the nut at the bottom of the ball cock assembly (where the water supply line enters the tank) from both the inside and the outside of the tank. Other tips such as checking the stopper at the bottom of the tank and making sure the chain from the float to the stopper is not hanging down in the drain under the stopper can save you water and money.
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Temporary Water Shut Off
Please fill this form out and send it to Village Hall if you are going on vacation and you would like the water shut off at the curb box. There is a $15.00 for turning the water off and a $15.00 fee for turning the water back on.
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SITE CREATED AND MAINTAINED BY VILLAGE DEPUTY - CLERK NICHOLAS R. GOTTWALT.
QUESTIONS, COMMENTS OR SUGGESTIONS MAY BE E-MAILED TO WEBMASTER.
LAST UPDATED
MAY 02, 2008
6:00 PM
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